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Introduction​

A PDF download is available for this document: User_Manual_for_PTZ_Camera_Control_Plugin.pdf

This chapter contains the following sections:

Overview​

The PTZ Camera Control plugin is a DashBoard application that enables you to configure and control supported PTZ cameras such as Ross Video’s PTZ-12G+, PTZ-12G, and PTZ-NDI cameras. You can control cameras manually, store and recall presets, and configure camera settings.

This manual describes how to use the PTZ Camera Control plugin to operate PTZ cameras.

Documentation Conventions​

Special text formats are used in this manual to identify parts of the user interface, text that a user must enter, or a sequence of menus and submenus that must be followed to reach a particular command.

Interface Elements​

Bold text is used to identify a user interface element such as a dialog box, menu item, or button. For example:

On the Manage Deleted presets page , tap the ALL BANKS tab to view all deleted presets.

Touch-Screen Support​

This guide assumes you are using a touch-screen. The guide includes instructions to tap user interface elements. If you are using a mouse instead of a touch screen, click the mouse instead of tapping.

User-Typed Text​

Courier text is used to identify text that a user must type. For example:

In the File Name box, type Channel02.property.

Referenced Guides​

Italic text is used to identify the titles of referenced guides, manuals, or documents. For example:

User Manual for PTZ Camera Control Plugin (8351DR-015-xx)**

Menu arrows are used in procedures to identify a sequence of menu items that you must follow. For example, if a step reads “ Server > Save As ,” you would tap the Server menu and then tap Save As .

Contacting Technical Support​

At Ross Video, we take pride in the quality of our products, but if problems occur, help is as close as the nearest telephone.

Our 24-hour Hot Line service ensures you have access to technical expertise around the clock. After-sales service and technical support is provided directly by Ross Video personnel.

During business hours (Eastern time), technical support personnel are available by telephone any time. Emergency after hours calls are answered by an answering service (live person) who will patch your call to the on-call support specialist. In the event that the on-call person is assisting another customer, the answering service will contact the back-up support specialist.

Our team of highly trained staff is available to react to any problem and to do whatever is necessary to ensure customer satisfaction.