Welcome
A PDF download is available for this document: Canon_Camera_Paint_Control_Setup_Guide_(8351DR-020-9.9).pdf
This is the Setup Guide for Ross Video’s Canon Camera Paint Control.
Canon Camera Paint Control enables you to adjust lens iris, focus mode, camera paint settings, and all camera menu settings for the Canon EOS C500 Mark II camera.
Canon Camera Paint Control can be set up as a standalone camera control system, or be integrated with a Ross Robotics robotic camera system.
This Setup Guide describes how to install and configure Canon Camera Paint Control as a standalone camera control system.
If you set up a standalone system, and later purchase Ross Robotics, you can reconfigure the Canon Camera Paint Control to integrate it with your Robotics system.
For information about how to use Canon Camera Paint Control, see the Canon Camera Paint Control User Guide (8351DR-021-xx).
Documentation Conventions
Text Format Conventions
Special text formats are used in this Setup Guide to identify parts of the user interface, text that a user must enter, or a sequence of menus and submenus that must be followed to reach a particular command.
Table 1
| Text Format | Meaning |
|---|---|
| Bold text | Bold text is used to identify a user interface element such as a dialog box, menu item, or button. For example: In the Display Name box, enter a name for the node. |
| Courier text | Courier text is used to identify text that a user must enter. For example: In the address bar, enter localhost and press Enter. |
| Italic text | Italic text is used to identify the titles of referenced guides, manuals, or documents. For example: For more information, see the Canon Camera Control System User Guide (8351DR-021-xx). |
| > | Menu arrows are used in procedures to identify a sequence of menu items that you must follow. For example, if a step reads “File > New,” you would select the File menu and then select New. |
User Interface Conventions
You can interact with Canon Camera Paint Control using a touch screen and/or a keyboard and mouse. The instructions in this Setup Guide describe how to interact with the Camera Control panel using a touch screen. The following table provides equivalent actions for using a keyboard and mouse.
Table 2
| Instruction | Touch Screen | Keyboard and Mouse |
|---|---|---|
| select | Select the object briefly. | Click the object. Click refers to pressing the left mouse button briefly. Right-click refers to pressing the right mouse button briefly. |
| touch and hold | Touch the object and hold your finger on it until a circle appears, and then release it. | Right-click and hold your finger on the mouse button until the expected action occurs. |
| drag | Touch the object, hold your finger on it, and drag your finger on the screen to move the object. | Click and drag the object. |
Contacting Technical Support
At Ross Video, we take pride in the quality of our products, but if problems occur, help is as close as the nearest telephone.
Our 24-hour Hot Line service ensures you have access to technical expertise around the clock. After-sales service and technical support is provided directly by Ross Video personnel.
During business hours (Eastern time), technical support personnel are available by telephone any time. Emergency after hours calls are answered by an answering service (live person) who will patch your call to the on-call support specialist. In the event that the on-call person is assisting another customer, the answering service will contact the back-up support specialist.
Our team of highly trained staff is available to react to any problem and to do whatever is necessary to ensure customer satisfaction.
- Toll Free Technical Support 24/7: 1-844-652-0645 (North America), or +800 1005 0100 (International)
- Technical Support: (+1) 613-652-4886
- E-mail for Technical Support: techsupport@rossvideo.com
- ROSS VIDEO | HELP CENTER: https://support.rossvideo.com/hc/en-us
- E-mail for General Information: solutions@rossvideo.com
- Ross Video Website: http://www.rossvideo.com