To Upgrade the Panel (Carbonite Mode Only)

Upgrade the software on the TouchDrive control panel when it is in Carbonite mode.

Important: Before starting the upgrade, check the revision of TouchDrive hardware you have. The revision of the hardware is shown on a label affixed to the bottom of the control panel. The part number (PN:) contains the series as the first four numbers and revision as the last two numbers in the sequence. So 4880AR-212-03 indicates the 4880AR series and revision 03 hardware.
Important: Do NOT turn the control panel power off during the upgrade. Doing so may corrupt the software or damage the control panel components.
Tip: The control panel can be upgraded from a remote DashBoard computer or from the panel itself. If you are upgrading from the panel, you must put the upgrade file onto a USB and insert that USB into a USB port on the control panel.
  1. Download the software for your revision of hardware:
    • 4880AR Series, HW Rev 01-02 (Qseven®) — touchdrive-​HWRev02-​V3.2.576.tgz
    • 4880AR Series, HW Rev 03 (AMD Ryzen™) — touchdrive-​HWRev03-​V3.2.0.576.tgz
    • 4882AR Series (AMD Ryzen™) — touchdrive-​HWRev03-​V3.2.0.576.tgz
  2. From the tree view for the control panel, double-click Configuration > Upgrade Panel.


  3. Click Browse... and navigate to the control panel upgrade file.
  4. Select the panel upgrade file and click Open.
  5. Click Upgrade Panel.
  6. Click Yes.
  7. Click Continue to upload the upgrade file to the control panel and start the upgrade.


  8. Wait for the DashBoard pages to come back up. This may take a few minutes.