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Diagnostic Tests
Diagnostics consist of a number of tests that are used to confirm the functionality of your equipment.
Diagnostic Tests
Perform diagnostics on your control panel to test button and control functionality, button colors, and mnemonic and display colors.
To Run the Display Test
Test the displays on the control panel.

Diagnostic Tests
Diagnostics consist of a number of tests that are used to confirm the functionality of your equipment.
- Panel Status
  The status menu shows information for various components of the TouchDrive control panel.
- Hardware Revisions
  It is important to know the revision of your hardware when navigating status menus and contacting technical support.
- Carbonite Black DIP Switches
  The DIP switches on the back of the Carbonite Black control panel are used to override some network settings.
- TouchDrive DIP Switches
  The DIP switches allow you to reset the root password.
- Diagnostic Tests
  Perform diagnostics on your control panel to test button and control functionality, button colors, and mnemonic and display colors.
  - To Run the Control Panel Test
    Test the functionality of any of the buttons, knobs or fader and positioner on the control panel.
  - To Run the LED Test
    Test the color range of all the LEDs on the control panel.
  - To Run the Display Test
    Test the displays on the control panel.
- Switcher Logs
  Switcher logs can be used to identify and diagnose problems with the switcher. Use this information when contacting Ross Video Technical Support.
- Factory Default (TouchDrive Only)
  You can factory default the DashBoard interface to the control panel to return it an default state. All settings except ethernet are returned to the default value.
- PMC/PCH Upgrade (TouchDrive Only)
  You can force an upgrade of the PMC (Panel Module Controller) and PCH (Panel Controller Hub) modules in the control panel. The PMC and PCH modules are located on the circuit boards in the control panel and make up the different control areas.

To Run the Display Test

Test the displays on the control panel.

Important:

This test disrupts the functionality of the control panel. If you are running this test from a remote computer, ensure that the control panel is available before performing the test.

Tip:

If you have an older version of switcher software you can access the test from the 3-knob menu (Press MENU > System > NEXT > NEXT > Diagnostic Tests (Diag Tests on Carbonite Black) > Contrl Test.)

Click Navigation Menu > Configuration > Diagnostics.
Click Start Display Test.

The button shows Running and on the TouchDrive the displays and the mnemonics cycle colors.

On the Carbonite Black a series of letters, numbers, and symbols scroll across the displays and the mnemonics cycle colors.
Click Stop or press MENU on the control panel to end the test.