Welcome
A PDF download is available for this document: VRzero_eSensor_Setup_Guide_(5120DR-007-03).pdf
This document is the Setup Guide for the VRzero eSensor Bundle, designed for use in Virtual Studios or Augmented Reality applications.
This Setup Guide describes how to assemble and configure your tracking system. It also provides technical specifications and troubleshooting information.
An electronic PDF copy of this Setup Guide is available online at www.rossvideo.com/support/product-documentation/vrzero. Free registration is required.
This section describes text formatting conventions used in this Setup Guide and provides information about how to contact Ross Video Technical Support.
Text Formatting Conventions
Special text formats are used in this Setup Guide to identify parts of the user interface, text that a user must enter, or a sequence of menus and sub-menus that must be followed to reach a particular command.
Table 1
| Text Format | Meaning |
|---|---|
| Bold text | Bold text is used to identify a user interface element such as a dialog box, menu item, or button. For example: On the Main Menu, click Network Settings. |
| Courier text | Courier text is used to identify text that a user must type. For example: In the address bar, type localhost and press Enter. |
| Italic text | Italic text is used to identify the titles of referenced guides, manuals, or documents. For example: For more information, see the VRzero eSensor Bundle Setup Guide. |
| > | Menu arrows are used in procedures to identify a sequence of menu items that you must follow. For example, if a step reads “Operating Settings > Port1”, you would tap the Operating Settings node and then tap Port1. |
Contacting Technical Support
At Ross Video, we take pride in the quality of our products, but if problems occur, help is as close as the nearest telephone.
Our 24-hour Hot Line service ensures you have access to technical expertise around the clock. After-sales service and technical support is provided directly by Ross Video personnel. During business hours (Eastern time), technical support personnel are available by telephone any time. After hours and on weekends, a direct emergency technical support phone line is available. If the technical support person who is on call does not answer this line immediately, a voice message can be left and the call will be returned shortly. This team of highly trained staff is available to react to any problem and to do whatever is necessary to ensure customer satisfaction.
- Toll Free Technical Support: 1-844-652-0645 (North America), or +800 1005 0100 (International)
- Technical Support: (+1) 613-652-4886
- After Hours Emergency: (+1) 613-349-0006
- E-mail for Technical Support: techsupport@rossvideo.com
- E-mail for General Information: solutions@rossvideo.com
- Website: http://www.rossvideo.com
Important Safety Message
Service is to be performed by qualified personnel only. Do not disassemble or make any mechanical or electrical modifications to the equipment. Attempting to repair or modify equipment may result in injury, damage the equipment, degrade performance, or impair regulatory compliance. Unauthorized repairs or modifications may void your warranty.