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Welcome​

A PDF download is available for this document: Setup_Guide_for_Monogram_Creative_Console_(5100DR-093-1.0B).pdf

Welcome to the Setup Guide for Monogram Creative Console.

Monogram Creative Console is a highly customizable control panel consisting of physical control modules that can be pulled apart and rearranged anytime to create a control surface that truly suits your ergonomic needs and personal preferences.

Monogram Creator can control supported PTZ cameras and PT heads, working in conjunction with Ross Video DashBoard plugins and the Monogram Creator application. Easy-to-edit configuration profiles define what each control does.

This manual provides a general overview of Monogram Creative Console, and describes how to set up Monogram Creator modules to control supported PTZ cameras and PT heads connected via DashBoard.

This section of the manual includes the following topics:

important

This manual provides general product information and describes how to perform selected tasks. It is not a comprehensive service manual and is not a replacement for product commissioning or formal training. For more information about Monogram Creative Console products, see the Monogram website at www.monogramcc.com.

note

The use of Monogram Creative Console in conjunction with DashBoard is supported only on computers running the Windows operating system. It is not supported on Apple Mac OS or Linux.

The following document contains additional information you may find useful:

  • Release Notes for Monogram Configuration Files (5100DR-094-xx)

    The release notes contain important information that may not be covered by this manual. They are available at the following location: https://www.rossvideo.com/support/software-downloads/robotic-camera-systems/

  • User Manual for PTZ Camera Control Plugin (8351DR-015-xx)

    The PTZ Camera Control plugin is a DashBoard application that enables you control supported PTZ cameras. You can use Monogram Creative Console in conjunction with the PTZ Camera Control plugin.

    The User Manual for PTZ Camera Control Plugin (8351DR-015-xx) , DashBoard, and the DashBoard User Guide (8351DR-004-xx) are all available as free downloads from Ross Video. They are available at the following location: http://www.rossvideo.com/control-systems/dashboard/index.html

  • User Manual for PT Head Control Plugin (8351DR-019-xx)

    The PTZ Head Control Plugin is a DashBoard application that enables you control supported PT heads. You can use Monogram Creative Console in conjunction with the PT Head Control plugin.

    The User Manual for PT Head Control Plugin (8351DR-019-xx) , DashBoard, and the DashBoard User Guide (8351DR-004-xx) are all available as free downloads from Ross Video. They are available at the following location: http://www.rossvideo.com/control-systems/dashboard/index.html

Text Formatting Conventions​

Special text formats are used in this Setup Guide to identify parts of the user interface, text that a user must enter, or a sequence of menus and sub-menus that must be followed to reach a particular command.

Table 1

Text FormatMeaning
Bold textBold text is used to identify a user interface element such as a dialog box, menu item, or button.
For example:
In the Presets panel, click ADD.
Courier textCourier text is used to identify text that a user must type.
For example:
In the IP Address box, type localhost.
Italic textItalic text is used to identify the titles of referenced guides, manuals, or documents.
For example:
For more information, refer to the DashBoard User Guide (8351DR-004)
>Menu arrows are used in procedures to identify a sequence of menu items that you must follow.
For example, if a step reads, “Display > Widgets,” you would click the Display menu and then click Widgets.

Contacting Technical Support​

At Ross Video, we take pride in the quality of our products, but if problems occur, help is as close as the nearest telephone.

Our 24-hour Hot Line service ensures you have access to technical expertise around the clock. After-sales service and technical support is provided directly by Ross Video personnel.

During business hours (Eastern time), technical support personnel are available by telephone any time. Emergency after hours calls are answered by an answering service (live person) who will patch your call to the on-call support specialist. In the event that the on-call person is assisting another customer, the answering service will contact the back-up support specialist.

Our team of highly trained staff is available to react to any problem and to do whatever is necessary to ensure customer satisfaction.