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Diagnostics
Switcher status menus and error conditions, installed options, calibration, diagnostics, and logs.
Diagnostic Tests
Diagnostics consist of a number of tests that are used to confirm the functionality of your equipment.
To Run the Control Panel Test
Test the functionality of any of the buttons, knobs or fader and positioner on the control panel.

Diagnostics
Switcher status menus and error conditions, installed options, calibration, diagnostics, and logs.
- Switcher Status
  The status menu shows information for various components of the frame.
- Switcher Logs
  Switcher logs can be used to identify and diagnose problems with the switcher. Use this information when contacting Ross Video Technical Support.
- Diagnostic Tests
  Diagnostics consist of a number of tests that are used to confirm the functionality of your equipment.
  - Switcher Restart
    Restart the switcher from DashBoard.
  - To Run the Control Panel Test
    Test the functionality of any of the buttons, knobs or fader and positioner on the control panel.
  - To Run the LED Test
    Test the color range of all the LEDs on the control panel.
  - To Run the Display Test
    Test the displays on the control panel.
- Error Messages
  The switcher will show an error message on the control panel display when a problem is detected.
- Switcher Reset
  If required, the switcher can be reset to return it to a user-defined default setting (RState), or the factory default state. A reset can be performed for the entire switcher, or individual components, such as keys.

To Run the Control Panel Test

Test the functionality of any of the buttons, knobs or fader and positioner on the control panel.

Important: This test disrupts the functionality of the control panel. If you are running this test from a remote computer, ensure that the control panel is available before performing the test.

Click Navigation Menu > Configuration > Diagnostics.
Click Start Control Test. The button remains lit as long as the test is running.

The 3-knob menu of the control panel shows the current button, knob, positioner, or fader being used.
Test the button, knob, positioner, and fader you want to check.

Note: On the TouchDrive control panel the displays show a touch pattern. Tap on the happy face to test the touch sensitivity and calibration. If the tap registers on the happy face, the happy face disappears. If the tap does not register on the happy face, a green X is shown where the tap was registered.
Click Stop or press MENU and NEXT on the control panel to end the test.