Error Messages

The following error messages may appear when starting your switcher.

Table 1. Switcher Error Messages
Error Description Solution
Panel/Frame Mismatch Your switcher control panel is connected to the wrong frame type. Connect your switcher control panel to the proper frame and re-start the switcher.
Upgrade PMC? Your switcher requires a Panel Module Controller (PMC) upgrade as part of a software upgrade. The switcher may be used without the PMC upgrade but may respond in an unpredictable manner. Allow the PMC upgrade to proceed. Contact Ross Video Technical Support for assistance if you are unsure about upgrading your switcher.
Unknown panel type Please upgrade The frame does not recognise the control panel. This could be caused by an unsupported panel being connected to the frame, or a problem with the panel module controlled or the configuration files. Ensure that you have the correct control panel connected to the frame. If the problem persists, download the latest upgrade file from and force an upgrade of the switcher. Contact Ross Video Technical Support for assistance if you are unsure about upgrading your switcher.