Virtual Panels

The virtual panel is a browser based virtual representation of an Acuity® or TouchDrive control panel with menu system. The virtual panel is hosted either from the Acuity Rack Panel (ARP) server or a physical control panel. The Acuity Rack Panel replaces the need for the control panel, with the exception of not having any of the ports (Remote and Tally) that are present on the back of the control panel.

Important: Refer to the documentation that came with your Acuity Rack Panel for information on cabling and powering on the server.

Keep the following in mind:

Keep the following in mind when working with the a virtual panel:

  • Use the mouse wheel to zoom in/out on the control panel.
  • Press and hold Ctrl on your keyboard and right-click on a panel button to hold that button down. For example, to select background and key 2 in the next transition, press and hold Ctrl and right-click BKGD and KEY 2. A red glow appears below the button when it is held.
  • Click on the border of the menu window to move it around, or on the left or bottom border to make the window smaller.
  • The responsiveness of the positioner on the virtual panel can be unexpected. It is recommended that an external SideStick be used for better positioner control.
  • You can only store and recall from the Hard Drive on the frame or the local drive in the ARP server.
  • There are no serial Remote ports or Tally ports on the Acuity Rack Panel.
  • If the connection to the Acuity Rack Panel is lost, a popup is shown asking you to refresh the webpage. This can happen if you shutdown the switcher or the panel is rebooting after an upgrade.
  • Memory recalls are easier to perform if the Quick Bank Select personality option is on.
  • You cannot store or recall files from the USB on the Acuity Rack Panel server. You must store or recall the files from the Local Disk and access it over the network. Point your file explorer to the localdisk folder on the server (\\##.##.##.##\localdisk). The user name is nobody and there is no password.
  • The panel sleep functionality is disabled for the Acuity Rack Panel.