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Diagnostics and Maintenance
Switcher status menus and error conditions, installed options, calibration, diagnostics, logs, and replacing hardware.
Switcher Reset
If required, the switcher can be reset to return it to a user-defined default setting (RState), or the factory default state. A reset can be performed for the entire switcher, or individual components, such as keys.
Custom Reset Settings (RState)
You can customize many of the default switcher parameters and save them as a user-defined reset settings. These custom reset settings can then be recalled when you want to return the switcher to a previous state.
To Save a Custom Reset Setting
The Custom Reset Setting, or RState, saves how you want the switcher to be configured when it powers up, or when you recall the RState manually.

Diagnostics and Maintenance
Switcher status menus and error conditions, installed options, calibration, diagnostics, logs, and replacing hardware.
- Switcher Status
  The status menus show information for various components of the frame.
- Front Panel Color Status
  The glow color on the front panel indicates the current operational status of the switcher.
- Switcher Logs
  Switcher logs can be used to identify and diagnose problems with the switcher. Use this information when contacting Ross Video Technical Support.
- Diagnostic Tests
  Diagnostics consist of a number of tests that are used to confirm the functionality of your equipment.
- Error Messages
  The switcher will show an error message on the control panel display when a problem is detected.
- Switcher Reset
  If required, the switcher can be reset to return it to a user-defined default setting (RState), or the factory default state. A reset can be performed for the entire switcher, or individual components, such as keys.
  - Custom Reset Settings (RState)
    You can customize many of the default switcher parameters and save them as a user-defined reset settings. These custom reset settings can then be recalled when you want to return the switcher to a previous state.
    - To Save a Custom Reset Setting
      The Custom Reset Setting, or RState, saves how you want the switcher to be configured when it powers up, or when you recall the RState manually.
    - To Load a Custom Reset Setting (RState)
      The Custom Reset Setting, or RState, is recalled every time the switcher is powered on, or it can be recalled manually.
  - Factory Default Settings
    You can restore all or part of the switcher to the factory default state. A factory default returns all installation and personality settings are reset.
- Frame DIP Switches
  The DIP switches allow you to set default IP address and other diagnostic states.
- Installing Frame Boards

To Save a Custom Reset Setting

The Custom Reset Setting, or RState, saves how you want the switcher to be configured when it powers up, or when you recall the RState manually.

Click Navigation Menu > Live Assist > Memory > RState.
Click AuxX, MediaX, MiniMEX, CanvasX, and UltraScene to select the buses or channels that are reset with a switcher reset.

Note: If Disable Audio Memories is set to On (Click Navigation Menu > Configuration > System > Global) the audio attributes are disabled.

Tip: Click the All button to select or de-select all the items in that category.
Click Save RState and Yes.