To Set the System Latency

Set the sync frame and buffering that the switcher does to improve responsiveness or reduce dropped frames.

Important: Latency affects the responsiveness of the switcher, including button presses.
Note: It is recommended to leave this setting on Normal unless advised otherwise by technical support.
  1. Click Navigation Menu > Configuration > System > Global.


  2. Click a Latency button to select the latency you want to use.
    Important: Changing latency happens in real time and may cause video errors when changed.
    • Low — use when all your sources are in the same format as the switcher (short latency with small queue).
    • Normal — use when most or all of your sources are in same format as the switcher (default).
    • High — use when you are seeing some dropped frames in the video output (long latency with large queue).
    • Very High — use when you are seeing several dropped frames in the video output (very long latency with large queue).