Home
Diagnostic Tests
Diagnostics consist of a number of tests that are used to confirm the functionality of your equipment.
PMC/PCH Upgrade (TouchDrive Only)
You can force an upgrade of the PMC (Panel Module Controller) and PCH (Panel Controller Hub) modules in the control panel. The PMC and PCH modules are located on the circuit boards in the control panel and make up the different control areas.
To Upgrade the PMC and PCH Modules
Force upgrade the PMC and PCH modules in the control panel.

Diagnostic Tests
Diagnostics consist of a number of tests that are used to confirm the functionality of your equipment.
- Panel Status
  The status menu shows information for various components of the TouchDrive control panel.
- Hardware Revisions
  It is important to know the revision of your hardware when navigating status menus and contacting technical support.
- Control Panel DIP Switches (Carbonite Black Panel only)
  The DIP switches on the back of the Carbonite Black control panel are used to override some network settings.
- Diagnostic Tests
  Perform diagnostics on your control panel to test button and control functionality, button colors, and mnemonic and display colors.
- Switcher Logs
  Switcher logs can be used to identify and diagnose problems with the switcher. Use this information when contacting Ross Video Technical Support.
- Factory Default (TouchDrive Only)
  You can factory default the DashBoard interface to the control panel to return it an default state. All settings except ethernet are returned to the default value.
- PMC/PCH Upgrade (TouchDrive Only)
  You can force an upgrade of the PMC (Panel Module Controller) and PCH (Panel Controller Hub) modules in the control panel. The PMC and PCH modules are located on the circuit boards in the control panel and make up the different control areas.
  - To Upgrade the PMC and PCH Modules
    Force upgrade the PMC and PCH modules in the control panel.

To Upgrade the PMC and PCH Modules

Force upgrade the PMC and PCH modules in the control panel.

Important: Do NOT turn the control panel power off during the upgrade. Doing so may corrupt the software or damage the control panel components.

From the tree view for the control panel, double-click Configuration > Upgrade PMC & PCH.
Click Upgrade PMC and PCH.
Click Yes.
Wait for the upgrade to complete.