To Load a Media Item

Media items are loaded into a Media​-Store channel from MediaManager

Note: Media items must be created in the same color gamut and dynamic range that they are intended to be used in on the switcher. If a media item is created in one color space and the switcher is operating in another, the media item may not appear correctly.
Important: Only ONE USB should be installed in the frame at any one time. USB drives are numbered according to the order they are discovered by the operating system and not the USB port they are installed in.
Tip: For best performance it is recommended that the USB drive be formatted using the exFAT file system.
  1. If the media items are located on a USB, insert your USB drive into the USB Port on the switcher. You must wait 5 seconds for the switcher to recognise the USB drive.

    If the files on your USB are new, it takes about 2 seconds per file for the switcher to generate the thumbnail for the MediaManager. Once all the thumbnails are generated, they are displayed in the MediaManager window.

  2. Click Navigation Menu > Media > MediaManager
    Tip: The MediaManager can also be accessed from Live Assist (Click Navigation Menu > Live Assist > Media > MediaManager). The Live Assist version follows Media​-Store source selections on the panel.


  3. Navigate to the folder containing the media item you want to load into a Media​-Store channel.
    Note: The first time you navigate to a folder it may take a few moments for the Media​-Store to scan the files and build the database entries.
    Tip: If you have added media items to a folder but they do not appear on the menu, click Refresh to scan the folder for any new files.
    Tip: You can easily transfer a number of media items from a USB to the User Storage. Create a folder on the USB with the media items you want to transfer, select the folder, and click the User Storage Copy button. This will copy the folder from the USB to the User Storage.
    Tip: You can upload a media item from your computer to the selected folder. Select the Internal or USB where you want to upload the media items to. In the Media Upload area click Upload File and navigate to the media item you want to upload. Click Open and then Upload File.

    All the media items in that folder are shown in the center area of the page.

  4. Drag the media item onto the Media​-Store channel you want to load it in.
    Tip: The film-strip symbol () indicates that the media item is an animation, the key symbol () indicates that the media item has an alpha, and the speaker symbol () indicates that the media item has audio associated with it, or is audio only.