Keep the following in mind if you are having trouble connecting the panel to the frame through the CarboNET:

  • Check the serial connection (PMC) between the CarboNET and the panel. The cable to the control panel must be CAT5e, or higher, Shielded Twisted Pair to a maximum of 200m.
  • If the panel is properly connected to the CarboNET, the ethernet settings of the CarboNET are shown on the menu display of the control panel.
  • Verify the ethernet settings being displayed on the panel with those set in DashBoard for the CarboNET.
  • Verify the IP address for the frame that the CarboNET should be connecting to. Are they both on the same network?