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Diagnostics and Maintenance
Switcher status menus and error conditions, installed options, calibration, diagnostics, and logs.
Switcher Status
The status menus show information for various components of the frame.
Switcher Information Text File
The switcher information file contains the software version and IP address of the switcher.

Diagnostics and Maintenance
Switcher status menus and error conditions, installed options, calibration, diagnostics, and logs.
- Switcher Status
  The status menus show information for various components of the frame.
  - Switcher Information Text File
    The switcher information file contains the software version and IP address of the switcher.
- Switcher Logs
  Switcher logs can be used to identify and diagnose problems with the switcher. Use this information when contacting Ross Video Technical Support.
- Diagnostic Tests
  Diagnostics consist of a number of tests that are used to confirm the functionality of your equipment.
- Error Messages
  The switcher will show an error message on the control panel display when a problem is detected.
- Switcher Reset
  If required, the switcher can be reset to return it to a user-defined default setting (RState), or the factory default state. A reset can be performed for the entire switcher, or individual components, such as keys.
- Frame DIP Switches
  The DIP switches allow you to set default IP address and other diagnostic states.

Switcher Information Text File

The switcher information file contains the software version and IP address of the switcher.

When you plug a USB drive into the USB port on the switcher, a swInfo.txt file is created at the root directory of the USB. This text file contains the current software version number and IP address of the switcher, as well as other helpful information:

SW Version — the current software version installed on the switcher.
IP Address — the local IP address of the switcher. This will not include any external NAT IP addresses.
MicroSD Card Installed — shows whether the microSD™ card is installed in the switcher.

The last line in the file is the date and time that the file was last created on the USB.