Home
Diagnostics and Maintenance
Switcher status menus and error conditions, installed options, calibration, diagnostics, and logs.
Switcher Logs
Switcher logs can be used to identify and diagnose problems with the switcher. Use this information when contacting Ross Video Technical Support.

Diagnostics and Maintenance
Switcher status menus and error conditions, installed options, calibration, diagnostics, and logs.
- Switcher Status
  The status menus show information for various components of the frame.
- Switcher Logs
  Switcher logs can be used to identify and diagnose problems with the switcher. Use this information when contacting Ross Video Technical Support.
  - To Copy Logs To a USB
- Diagnostic Tests
  Diagnostics consist of a number of tests that are used to confirm the functionality of your equipment.
- Error Messages
  The switcher will show an error message on the control panel display when a problem is detected.
- Switcher Reset
  If required, the switcher can be reset to return it to a user-defined default setting (RState), or the factory default state. A reset can be performed for the entire switcher, or individual components, such as keys.
- Frame DIP Switches
  The DIP switches allow you to set default IP address and other diagnostic states.

Switcher Logs

Switcher logs can be used to identify and diagnose problems with the switcher. Use this information when contacting Ross Video Technical Support.

A copy of the working set from the switcher is also included with the logs to assist in diagnosing problems.