Manually Activate License Keys

When the Streamline computer cannot contact the Ross Video Activation Server, you can manually activate product keys by providing Ross Video Technical Support a valid Request Code for the Streamline feature to activate.

To manually activate a product key

1.     On the Configuration window toolbar, click the  System icon.

The System panel opens.

2.     Click the Licensing tab.

3.     Click Manual Activation.

The Manual Licensing Activation page opens.

4.     To obtain a product key for a Streamline feature, call Ross Video Technical Support and provide the associated request code displayed in the Request Code column.

5.     Double-click in the Key column for the Streamline feature.

6.     Enter the product key obtained from Ross Video Technical Support.

7.     To activate additional Streamline features, follow steps 4 to 6.

For More Information on...

•    Ross Video Technical Support phone numbers, refer to the section “Contacting Technical Support”.