At Ross Video, we take pride in the quality of our products, but if problems occur, help is as close as the nearest telephone.
Our 24-hour Hot Line service ensures that users have access to technical expertise around the clock. Ross Video personnel directly provide after-sales service and technical support. During business hours (Eastern Time), technical support personnel are available by telephone. After hours and on weekends, a direct emergency technical support phone line is available. If an on-call technical support person does not immediately answer this line, please leave a voice message and a support person will return your call shortly. This team of highly trained staff is available to react to any problem and to do whatever is necessary to ensure customer satisfaction.
• Technical Support: (+1) 613-652-4886
• After Hours Emergency: (+1) 613-349-0006
• E-mail: techsupport@rossvideo.com
• Website: http://www.rossvideo.com