To Upgrade the Switcher Software

Connect to the CPU to upload and install the upgrade files on the switcher.

Note: Save your switcher setup information to a set on a separate USB drive before upgrading. This switcher set can be used as a backup in case there is a critical error during the upgrade.
Tip: Switcher sets are not backwards compatible. Keep an archive copy of your sets in case you want to downgrade to the previous software version.
Important: Do NOT turn the system power off during the upgrade. Doing so may corrupt the switcher software or damage the switcher components.
Tip: The switcher copies the system logs to the internal NFS drive before the upgrade. This information can be useful for Technical Support if there is an issue with the upgrade.
  1. On your computer launch your FTP client.
  2. Open an FTP connection to the switcher using the following settings.
    • Protocol — FTP.
    • Host — the IP address of the Frame CPU.
    • User — user.
    • Password — password.
  3. Copy the upgrade-full-####.hypermax upgrade file to the /upgrade folder.
  4. Open a web browser and navigate to the IP address of the CPU. You are prompted to enter a user name and password. The defaults are user and password.
  5. Click Upgrade.


  6. Select the version of software you want to upgrade the switcher to and click Upgrade selected version.
    Note: This stage upgrades the CPU and unpacks the upgrade files for the SDPE blades.
    Tip: You can delete an upgrade package by selecting it and clicking Delete selected version. This deletes the upgrade package, not the unpacked upgrade files in the upgrade folder.
  7. Click Confirm Upgrade.
    The screen will pause for a time as the file is unpacked and the upgrade started. When the upgrade file is installed the CPU will reboot and a timer will count down until it is clear to move on to the next step.
  8. Click MaxConfig.


  9. Select the switcher that you want to upgrade and select the new software version from the Software Version list.


  10. Click Apply Changes.
    Important: When you click Apply Changes, the configurator will update the software on all the SDPE blades you selected a change for. Do NOT attempt to make additional changes to the configuration until all the blades are back up and running as you assigned them.