To Create an FTP Connection

Use an FTP client such as FileZilla® to create a connection to the switcher.

Note: FTP must be Enabled (Click Navigation Menu > Configuration > System > Access) to connect to the frame over FTP. If FTP is disabled SFTP will be used. Refer to System Access for more information.
  1. On your computer launch your FTP client.
  2. Open an FTP connection to the switcher using the following settings.
    • ProtocolFTP.
    • Host — the IP address of the Frame CPU or SDPE.
    • User — the user name depends on the folder you want to access.
    • Passwordpassword.
    User Name Description
    user (CPU) Used to create a connection to the NFS storage of the system.
    Tip: The NFS storage is available to all switchers created in the router.
    • /logs — system logs are stored in this folder.
    • /media — media items for the Media​-Store are stored in this folder.
    • /media/switcher/set/hypermax — switcher sets are stored in this folder.
    • /upgradeHyperMax upgrade files are stored in this folder. Upgrade files can only be stored in this folder. Sub-folders are not supported.
    user (SDPE) Used to create a connection to the USB storage of the individual SDPE.
    Important: Do not copy a clip to the drive while a clip is playing. Copying a clip to the drive while the Clip Player is playing a clip can cause the clip to stutter or stop.
    Note: Files stored on the local USB are only available to SDPE that the USB is installed in.
    • /usb — media items for the Media​-Store are stored in this folder, as well an local upgrade files.
    • /ubs/clips/video — Clip Player clips are stored in this folder.
    • /usb/switcher/set/hypermax — switcher sets are stored in this folder.