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Diagnostics
Switcher status menus and error conditions, installed options, calibration, diagnostics, and logs.
Control Panel Diagnostics
Module Tests
To Perform a Stuck Button Test
The stuck button test allows you to identify any and all buttons that the switcher reports as being stuck. A button is considered to be stuck when it is held for more than 30 seconds.

Diagnostics
Switcher status menus and error conditions, installed options, calibration, diagnostics, and logs.
- Status
- Options
- Calibration
- Control Panel Diagnostics
  - Installed Control Panel Boards
  - Module Tests
    - To Perform a Button Color Test
      The button color test allows you to test the LEDs in each button on a module. Each Button LED on the module illuminates, and then transition to the next LED, cycling through the different colors. The brightness of the LEDs is also be cycled between max and min brightness.
    - To Perform a Button Function Test
      The button function test allows you to test if the buttons on the control panel are working properly or not. This test requires you to press the button that you want to test and the switcher reports where and what that button is.
    - To Perform a Stuck Button Test
      The stuck button test allows you to identify any and all buttons that the switcher reports as being stuck. A button is considered to be stuck when it is held for more than 30 seconds.
    - To Perform a Fader Test
      The fader test allows you to test the functionality of the faders on the control panel. This test requires you to move the fader that you want to test from one limit to the other. The switcher reports where that fader is, and whether the fader has been moved from one limit to the other.
    - To Perform a Positioner Test
      The positioner test allows you to test the functionality of the positioner on the control panel. This test requires you to move the positioner left and right, up and down, as well as twist it. The switcher reports where that positioner is, and how it is being moved.
    - To Perform a Control Panel Display Test
      The control panel display test allows you to test the color pixel functionality of all the displays and mnemonics on the control panel. Each display and mnemonic on the control panel is illuminate, and then transitions to the next color, cycling through the different colors. The brightness of the displays and mnemonics is also cycled between max and min brightness.
    - To Perform a Knob Test
      The knob test allows you to test the functionality of the knobs of the control panel.
    - To Perform a Module Memory Test
      The module memory test allows you to test the integrity of the button and mnemonic memory used in a module.
    - To Perform an Audio Fader Test
      The Audio Fader test allows you to test the functionality of the audio faders on the Audio Control module. This test moves the audio faders on the menu and on the module, and shows you which audio fader is currently being touched.
  - Control Panel Power Supply Failure
  - Panel Communications Hub Tests
  - Touchscreen Tests
- Frame Diagnostics
- Port Monitoring and Logs
- Switcher Maintenance

To Perform a Stuck Button Test

The stuck button test allows you to identify any and all buttons that the switcher reports as being stuck. A button is considered to be stuck when it is held for more than 30 seconds.

Press HOME > More > Diagnostics > Panel Diagnostics > Module Test > Stuck Buttons.
Any buttons that the switcher reports as being stuck are listed on the menu. The button is identified by the module it is on, as well as the label of the button.