Supporting Documentation

Ross Video provides a wide variety of helpful documentation for the setup and support of your equipment. Most of this documentation can be found either on the Product Resources disk that came with your equipment, on the Ross Video website, or on the Ross Video Community site.

  • Operation Manual (4820DR-110) — operational instructions for all Acuity® switchers.
  • Setup Manual (4820DR-120) — setup and configuration instructions for Acuity®, 4RU, and 8RU frames.
  • Configuration Guide (4820DR-100) — product description and marketing codes for switchers and options.
  • QuickStart Poster (4820DR-200) — setup information and specifications for the Acuity® control panel and frames.
  • Extended Tallies (4820DR-300) — installation of the extended tallies hardware options in the control panel.
  • Control Panel Desk Mounting (4802DR-301) — desk mounting instructions for Acuity® control panel.
  • Auxiliary Control Panel Installation (4802DR-302) — installation and mounting instruction for the auxiliary control panels.
  • Module Installation (4802DR-303) — installation and mounting instruction for SideBox module.
  • Panel Row Addition (4820DR-304) — installation of the panel row add option.
  • 3G Video Processor Installation (4820DR-305) — installation of the 3G Video Processor board in the frame.
  • Frame Board Installation (4820DR-306) — installation of a new or replacement frame board.
  • Compact Flash Replacement (4820DR-307) — replacement of the CompactFlash® in the control panel.
  • Power Supply Fan Replacement (4820DR-308) — replace the fans in the frame power supply.
  • Frame Hard Drive Replacement (4820DR-309) — replace the hard drive in the frame.
  • OSD Remote (4820DR-313) — using the onscreen display for the touchscreen of the control panel.
  • GVG100 Supported Command (4802DR-401) — connection and GVG100 commands supported by the switcher.
  • RossTalk Commands (4802DR-403) — supported commands using RossTalk protocol.
  • Upgrade Notes (4820DR-500) — upgrade instructions, new features, and known issues for a given software version.
  • Software Licenses (4820DR-502) — third-party software licences
  • Acuity® Dimensions (4820DR-503) — dimensions of the Acuity® control panels and frames.
  • 4K-UHD Production (4820DR-508) — setup instructions for a 4K-UHD production.
  • Evertz® IPG-IPBLADE-IP-10GE User Manual — operation, installation, and configuration information for the Evertz® IP Input Blade product.
  • Evertz® IPG-IPBLADE-OP-10GE User Manual — operation, installation, and configuration information for the Evertz® IP Output Blade product.