On an Inception Server with the e-mail approval feature enabled, users can send an e-mail to Inception to request the approval of a story. When a user requests the approval of a story, Inception automatically sends an approval request e-mail to all users who have permission to approve the story. Recipients can respond to the request by replying to the e-mail.
If approving users disagree about the approval of a story, rejections take priority over approvals. For example, if one user approves a story and a second user rejects the story, Inception rejects the story. After Inception rejects a story, Inception requires a new approval request to approve the story.
After a user approves and publishes a story, other approving users cannot reject the story. If a user published a story by mistake, any user with the appropriate user permissions can log into Inception to unpublish and unapprove the offending story.
If none of the approving users replies to a story approval request within 96 hours, Inception cancels the approval request. After the cancellation of a story approval request, Inception requires a new approval request to approve the story.
To respond to an e-mail approval request
1.Open the e-mail and review the details of the story.
2.Review the approval keywords contained in the e-mail. The available keywords are as follows:
•APPROVE — approve the story, but do not publish it.
•PUBLISH — approve and publish the story.
•HOLD — approves the story, but do not publish it. This option is only available when a user with approval permission but not publication permission requests the approval and publication of a story.
•REJECT — Rejects the story without approving or publishing it.
3.Click or tap the approval keyword that corresponds to what you want to do.
An e-mail reply message opens.
If your e-mail client does not automatically prepare an e-mail replay message, use the client’s Reply feature to create a reply. As the first word in the message body of your reply e-mail, type your choice of the approval keywords. The keywords are not case-sensitive.
Do not delete the automatically generated content of the reply e-mail.
4.Send the reply e-mail.
For More Information on...
•unpublishing stories, refer to the section Unapproving and Unpublishing Stories.